Breakthrough Therapy & Services LLC
Britney Zamudio, LCSW-S
Licensed Clinical Social Worker Supervisor
License # 68398
In accordance with Texas Health & Safety Code §181.105, the following information is provided regarding
1) Access to health records
2) Contacting the licensing authority
3) Filing a consumer complaint
Current and former clients may request copies of their counseling and mental health records maintained by Breakthrough Therapy & Services LLC.
Fees are associated with records requests.
Requests may be submitted using one of the following methods:
Email preferred
breakthrough.tx@outlook.com
ATTN: Britney Zamudio, LCSW-S
2141 Office Park Drive Ste 1
San Angelo, TX 76904
In person
By appointment only
Office phone
(325) 261-3084
To help prevent delays, please include the following information with your request:
• Client full legal name and date of birth
• Current phone number and or email address
• Description of records requested including specific dates if applicable
• Preferred method of delivery such as secure electronic delivery, mail, or in person pickup
• Client signature and date
If records are requested on behalf of another individual, documentation verifying legal authority is required. Examples include guardianship documentation or medical power of attorney.
Identity verification may be required to protect client privacy and confidentiality in accordance with applicable state and federal laws.
Breakthrough Therapy & Services LLC is regulated by the Texas Behavioral Health Executive Council, the licensing authority for Licensed Social Workers in the State of Texas.
Questions regarding licensure or professional regulation may be submitted through the Council’s website:
https://bhec.texas.gov/contact-us/
When submitting an inquiry, select Licensed Clinical Social Worker as the license type.
Clients or members of the public who wish to file a consumer complaint may do so through the Texas Office of the Attorney General Consumer Protection Division.
Complaints may be submitted online at:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
When submitting a complaint, include relevant dates, names, and any supporting documentation if available.
For questions related to House Bill 4224 or consumer access requirements under Texas law, Texas Health and Human Services may be contacted at:
Healthcare Disclaimer - The information, including but not limited to, text, graphics, images and other material contained on this website are for informational purposes only. The purpose of this website is to promote broad consumer understanding and knowledge of various health topics. It is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.
HIPAA Privacy Rules - In order to assure compliance with the health data privacy and storage guidelines set forth by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), no Protected Health Information (PHI) is to be communicated via this website, uploaded or otherwise stored on this website, or sent by unsecured email or other unsecured electronic means. Protected Health Information should only be handled, stored, communicated or exchanged with this healthcare provider by an approved method, by telephone or in person.
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